Dean Mackie
Dean Mackie, B.Sc, M.Sc.
Chief Architect, Teck Resources Limited

Contact: dmackie@simnet.org         M: 416-274-2992
www.deanmackie.com
Dean Mackie's LinkedIn Profile: http://www.linkedin.com/in/deanmackie
Dean Mackie's CV: MS Word        Acrobat PDF      OpenDocument ODT
Career Objective: Executive I.T. Management, with a focus on strategy-driven execution and results while building a strong team in an environment of excellence, innovation, and good governance.

Profile: Senior I.T. Professional with 20 years experience in I.T. including more than 10 years of leadership roles in a variety of environments including retail, financial services, manufacturing, professional services, and entrepreneurial startup. Managerial and hands-on expertise in technology; business strategy and operations; and business partner, vendor and customer relations. Strong communications skills one-to-one, in working groups, and making presentations to large audiences.

Key strengths include:
  • Leadership Development, Organizational and Cultural Change
  • Technology and Application Service Management
  • Enterprise Architecture, Application Development, SDLC
  • Project Management, Traditional and Agile Methodologies
  • I.T. Security, Privacy, ITIL, Corporate Governance
EXPERIENCE
EDUCATION
PUBLICATIONS

EXPERIENCE

INNOVAT MPS and DMA            2012 - PRESENT
Delivering new technology and process into the Mining industry: on an extended contract engagement to Teck Resources, reporting to the CIO. Teck is a $10+B company (2012) with 14,000 staff around the world. Headquartered in Vancouver, Canada, Teck is a significant producer of copper, the second largest seaborne exporter of steelmaking coal and the third largest producer of zinc concentrate with interests in 13 mines in Canada, the USA, Chile and Peru, as well as one metallurgical complex in Canada.

Chief Architect
Working closely with Teck's technical teams at Vancouver and Calgary offices as well as at production sites in Canada, U.S., and Chile, I am responsible for optimizing Application Delivery practices. I.T. Application Architecture Portfolio review, allowing planning and decision making for improving the efficiency and cost effectiveness of I.T. Applications Teams in a way that is aligned with the company's current challenges and forthcoming business plans.
Technical Environment: ERP rollout/consolidation; primarily a Microsoft shop with Dynamics AX ERP, JDE, SAP, Mainframe, AS/400 iSeries, Windows Server/Desktop, SQL Server, Oracle, C#, .Net


LOBLAW COMPANIES LIMITED           2008 - 2013
Loblaw Companies Limited is Canada's largest food retailer and a leading provider of drugstore, general merchandise and financial products and services. Over 135,000 full-time and part-time employees execute its business strategy in more than 1,000 corporate and franchised stores from coast to coast. It offers Canada's strongest control label program, including the unique President's Choice, no name and Joe Fresh brands. In addition, it provides customers with President's Choice Financial services and offer the PC points loyalty program.

Director, Enterprise End User Services (EUS)
Technology Service Management: in Stores, Corporate Offices, and Distribution Centres, EUS staff are the names and faces that Loblaw employees trust to facilitate success with IT.
  • Managed staff across Canada at main headquarters plus 4 regional head offices (Halifax, Montreal, Winnipeg, Calgary), 25 Distribution Centres, plus PC Bank, Joe Fresh, and Matheson Development Lab, plus support of U.S. and International Operations
  • Helped deliver SAP to Distribution Centres as part of multi-year Supply Chain Transformation
  • Results include multi-million dollar strategic technology savings initiatives: PCI Compliance, Print Optimization, Windows 7, Video Conferencing, VOIP, BYOD, Legacy Application and Equipment Decommissioning
  • Helped outsource the national call centre (NSC) to IBM involving significant vendor contact to coach them to effectiveness while developing and monitoring metrics to track and report the value delivered and documenting support articles for vendor staff
  • Brought together teams in Supply Chain Support, Store and Corporate Staging, Desktop/Laptop, Telephony/Mobility, Printing, Projects and Technology Integration, Patch and Release Management
  • Implemented Sourcing Strategy including internal staff, outsourced staff augmentation plus nearshore and offshore
  • Technical Environment: Multi-site data centre, IBM zSeries Mainframe, Windows/Linux/Unix Servers, Cisco LAN/WAN, Wireless RF, JDA, SAP, Manhattan, Oracle, Java/C/VB/.Net, ESB, CORBA, etc.


ONTARIO TEACHERS' PENSION PLAN           1996 - 2007
With over $100 Billion in net assets, OTPP is the largest single-profession pension plan in Canada, administering the pensions of 300,000 active and retired teachers.

Senior Manager, Software Development, and Lead Architect
Reporting to the Vice President of I.T., led a team of 8 managers and architects, plus their staff of 12-15 OPSEU and contract software developers, with direct influence over a total team size of 80. Role included SDLC, projects, strategy, planning, technical and architectural roadmap creation and execution, recruiting/retention, negotiation, contracts, major software acquisitions, and management of a $3 Million budget.
  • Oversaw complete Software Development Life Cycle (SDLC) of Objectives-driven portfolio of I.T. projects, maintenance, enhancements, business initiatives, in close collaboration with heads of Technical Services, Project Management PMO, Software Testing and QA
  • Objectives-driven portfolio of I.T. projects, maintenance, enhancements, business initiatives
  • Principal responsibility for working with Senior OTPP Business Directors, VP's, CIO, CFO, and CEO in development and acceptance of Technical and Architectural Roadmap, Corporate Privacy system planning, Application Security Roadmap, and Legacy Application retirement.
  • Extended applications to offer Java/WebSphere web-based self-service, resulting in 43% of all 2006 retirements being initiated online, and significant cost savings for the organization measured by cost-per-member which has decreased each year since 2001
  • Deployed a new Java/WebSphere web-based B2B and Data Warehousing system for over 200 business partners that helped improve data accuracy and reduce related costs by 30% in 2006
  • Designed and launched a new integrated CRM system with automated regression test tools, Benefit Entitlement System for Teachers, which helped improve customer service levels to their highest ever in 2000, at 9 out of 10, and maintained that level to 2007
  • Team recruiting, team building, management: maintained retention at 95%
  • Technical Environment: Java/J2EE, Smalltalk, C++, MS .Net, RPG, WebSphere/RAD, Eclipse RCP, EJBs, JSPs, Servlets, JavaScript, AJAX, Enterprise Service Bus (ESB), XML, XSLT, SOAP, Web 2.0, Adobe Flash, CVS, DB/2, Oracle, Cognos, CTI, VOIP, Workflow, Imaging, ETL, Data Warehousing, Astra QuickTest, LoadTest, SOATest, Lotus Notes, MS Office, MS Project, Lawson Financials, Hyperion Pillar Financials, OpenPages SOX Express ITIL, Web Services, Service-Oriented Architecture (SOA), Object-Oriented Analysis and Design (OOAD), Distributed Architecture, on Windows, linux, and OS/400, using RUP, Agile Methodologies

PARCPLACE-DIGITALK INC.            1995 - 1996
Founded at Xerox's Palo Alto Research Center (PARC), a supplier of client server systems environments that set the standard in object-oriented development.
Consultant
Provided on-site post-sales support to customers across North America. Extensive travel and customer contact.
  • Supported customers such as Bell South, HBOC, City of Phoenix, Footprint Systems, and Penn State University on a multitude of hardware/software platforms.
  • Consulted with internal engineering for the VisualWave product for web connectivity
  • Technical Environment: Smalltalk, C/C++, Visual Basic, HTML, Windows, Unix, Sybase

DISCIS KNOWLEDGE RESEARCH INC.            1994 - 1995
A venture capital-funded software start-up specializing in multimedia CD-ROMs for the educational and retail markets.
Staff Developer
Developed a multimedia production system using client-server tools and object-oriented database environment.
  • Working closely with sales and production teams, part of a group that created an integrated end-to-end multimedia creation environment combining audio, video, graphics, natural language processing and text.
  • Product throughput increased by 10X
  • Technical Environment: Smalltalk, C/C++, Relational and GemStone Object-Oriented Databases in a Windows, Unix and Mac OS Client-Server environment.

IBM CANADA/CELESTICA            1991 - 1994
A specialized Electronic Component Assembly and Test (ECAT) plant with extensive prototyping capability, spun off from IBM Toronto Manufacturing in 1993.
Technical Lead
  • Hired onto a new team to create a leading-edge shop-floor control system using object-oriented tools and techniques to integrate manufacturing line robots and test systems, enabling Internet-based centralized dashboard monitoring.
  • Applied artificial intelligence techniques to detect defects more quickly, and utilized object-oriented models for faster manufacturing process changes.
  • Company saved millions of dollars by avoiding scrapped product and built a reputation for ability to customize and monitor new process lines.
  • Held principle responsibility for data modeling, and database schema design, in a Client-Server environment.
  • GUI design and development, and robotic controller development
  • Won IBM Team Success Award and Database Expo RealWare Award.
  • Technical Environment: C/C++, Smalltalk, GemStone, Sybase, AIX Unix, OS/2, Window.

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EDUCATION

M.Sc. Computer Science, University of California (Santa Cruz)
B.Sc. Computer Science, University of Toronto
Society for Information Management Regional Leadership Forum (RLF)
Canadian Securities Course
Java 2 Certified (J2EE)


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PUBLICATIONS, Workshops, Speaking Engagements, etc
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